SUPPORT

Frequently asked questions from our community

I have signed up but I didn't receive an email?

First, check your junk as it can often get lost in there and if you still haven't received one then contact our support team.

How do I cancel or amend my Moves Subscription?

You cancel at any time, if you visit the below address and type in your email address, it will take you to your customer portal. https://billing.stripe.com/p/login/eVa9CJ5Sf3DT9Og144

Can I change my units from metric to imperial?

Yes you can, if you reach out to support or your coach, they will change it for you.

For any further support, reach out to support@carlamoves.com or your coach on the app.

Support: About